Support Center Introduction

Introduction

Welcome to the official documentation for Gozunga Cloud Services. Here you'll find comprehensive guides and resources to help you make the most of our Infrastructure-as-a-Service platform.

What You'll Find Here

Our documentation covers everything from getting started with basic cloud operations to advanced configurations for enterprise workloads. Whether you're spinning up your first virtual machine or deploying a complex Kubernetes cluster, we've got you covered.

Key Documentation Areas

- Getting Started: Account setup, authentication, and basic platform navigation
- Virtual Machines: Create and manage instances
- Storage Solutions: Block storage, object storage, and backup services
- Networking: From basic network creation to advanced load balancing
- Container Orchestration: Kubernetes deployment and management
- Best Practices: Optimization, security, and cost management

Getting Started

Account Activation Process

Account Review
- After signup, our team will review your account information
- This typically takes up to 1 business day
- We may contact you if additional information is needed

Creating Your Credentials
- Once approved, you'll receive an email invitation.
- Follow the link to set up your Single Sign-On (SSO) credentials
- These credentials will grant you access to all Gozunga Cloud services

Billing Setup
- Log in to the Cloud Management Portal
- You will be prompted to create your first project.
- Once you have created your first project, you will be prompted to enter your billing information and payment method.
- Upon funding your account, you will be able to start using our services.

Next Steps

Once your account is activated and billing is set up, you can start using Gozunga Cloud services:

Basic Operations

- Create your first Virtual Machine
- Set up Storage Volumes
- Configure Networks

API Access

- API Quick Start Guide
- API Endpoints

Security Best Practices

- SSH Key Management
- Network Security Groups
- Access Control Best Practices

Need Additional Help?

Our support team is ready to assist you with any questions or challenges you encounter. Visit our Support Center for:

- Technical assistance
- Service status updates
- Live chat with our cloud experts

Updated on: 20/01/2025